Privacy policy

Last Updated: January 7, 2026

 

Undyz (“Undyz,” “we,” “us,” or “our”) operates this website and online store, including all related content, features, tools, products, and services (collectively, the “Services”), to provide customers with a secure and thoughtfully designed shopping experience.

Undyz is powered by Shopify, which provides the e-commerce platform that enables us to offer the Services. This Privacy Policy explains how we collect, use, store, process, and disclose personal information when you visit, interact with, or make a purchase through www.undyz.com.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to the collection, processing, and disclosure of personal information.

By accessing or using the Services, you acknowledge that you have read and understand this Privacy Policy.

1. Personal Information We Collect

When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be linked to you or your household. Personal information does not include data that has been anonymized or de-identified.

Depending on how you interact with the Services, we may collect the following categories of personal information:

A. Information You Provide Directly

  • Contact Information: name, email address, phone number, billing and shipping address

  • Account Information: username, password, preferences, and settings

  • Transaction Information: items viewed, added to cart, purchased, returned, or exchanged

  • Payment Information: payment method and transaction confirmations (processed by third-party payment processors; Undyz does not store full payment card numbers)

  • Sizing & Fit Information: measurements or fit-related inputs you voluntarily provide

  • Communications: messages sent to customer support, reviews, surveys, or feedback

B. Information Collected Automatically

  • Device & Usage Information: IP address, browser type, device identifiers, operating system

  • Interaction Data: pages viewed, links clicked, time spent on the Services

  • Cookies & Similar Technologies: used for site functionality, analytics, abandoned-cart detection, and personalization

C. Information from Third Parties

We may receive personal information from:

  • Shopify

  • Payment processors

  • Shipping carriers

  • Analytics and advertising partners

  • Email or SMS communication providers

2. Sources of Personal Information

We collect personal information from:

  • You directly when you use or interact with the Services

  • Your device automatically through cookies and similar technologies

  • Service providers who collect or process data on our behalf

  • Partners or third parties, where permitted by law

3. How We Use Your Personal Information

We use personal information to:

  • Provide, operate, and improve the Services

  • Process payments and fulfill orders

  • Create, maintain, and manage customer accounts

  • Arrange shipping, returns, and exchanges

  • Communicate order updates and respond to inquiries

  • Improve sizing accuracy, product performance, and customer experience

  • Send transactional communications (order confirmations, shipping updates)

  • Send marketing or promotional communications where permitted by law

  • Detect, prevent, and investigate fraud or security incidents

  • Comply with legal obligations and enforce our policies

SMS Communications

If you provide your phone number and opt in, we may use it to send transactional messages (such as order confirmations or shipping updates) and, with your consent, marketing messages or cart reminders via SMS.

Phone numbers collected for SMS communications are used solely for communication related to Undyz. SMS consent is not a condition of purchase. Message and data rates may apply.

4. Marketing & Advertising

We may use personal information for marketing and promotional purposes, including email, SMS, or digital advertising, where permitted by law.

  • We do not sell personal information.

  • Certain data may be considered “shared” under applicable privacy laws when used for targeted or interest-based advertising.

  • You may opt out of marketing communications at any time using the unsubscribe link in emails, replying “STOP” to SMS messages, or exercising your privacy rights as described below.

Transactional or service-related messages are not optional.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential site functionality

  • Remember preferences

  • Analyze traffic and performance

  • Support advertising, measurement, and abandoned-cart detection

Abandoned Cart Tracking

Undyz’s website uses cookies and similar technologies to help track items you place in your shopping cart, including when a cart has been abandoned. This information is used to determine when to send cart reminder messages by email or SMS, where permitted by law and based on your communication preferences.

You may control cookies through your browser settings. Disabling cookies may limit certain features of the Services.

6. How We Disclose Personal Information

We may disclose personal information in the following circumstances:

  • Service Providers: including Shopify, payment processors, shipping carriers, analytics providers, IT services, customer support tools, and SMS/email platforms

  • Marketing & Advertising Partners: to provide advertising services consistent with applicable law

  • With Your Consent: when you request or authorize disclosure

  • Affiliates: within our corporate group

  • Business Transactions: such as a merger, acquisition, or bankruptcy

  • Legal Obligations: to comply with laws, regulations, subpoenas, or lawful requests

  • Protection & Enforcement: to protect our rights, users, or Services

Notwithstanding the foregoing, text messaging originator opt-in data and consent will not be shared with any third parties.

7. Location Information

We may infer general location information (such as city or region) from IP addresses or device data for purposes including fraud prevention, legal compliance, analytics, and site functionality. We do not collect precise GPS location data.

8. Relationship with Shopify

The Services are hosted by Shopify. Shopify collects and processes personal information related to your access to and use of the Services to provide and improve its platform.

Information you submit to the Services may be shared with Shopify and third parties located in other countries. Shopify may also use certain data collected from your interactions with Undyz and other merchants to provide enhanced features. In these cases, Shopify acts as an independent data controller.

To learn more, visit: https://privacy.shopify.com

9. Third-Party Websites and Links

The Services may contain links to third-party websites or platforms not operated or controlled by Undyz. We are not responsible for the privacy practices, content, or security of those third parties.

10. Children’s Privacy

The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction. If you believe a child has provided us with personal information, please contact us to request deletion.

11. Data Security & Retention

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is completely secure.

We retain personal information only as long as necessary to:

  • Provide the Services

  • Maintain records

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

12. Your Privacy Rights (U.S. & California)

Depending on where you live, you may have the right to:

  • Access or know what personal information we collect

  • Request deletion of personal information

  • Correct inaccurate personal information

  • Receive a copy of your personal information

  • Opt out of the “sale” or “sharing” of personal information for targeted advertising

We do not discriminate against individuals for exercising privacy rights.

If you visit our site with the Global Privacy Control (GPC) signal enabled, we will treat it as a valid opt-out request for the browser or device used.

13. Additional Rights for EEA / UK Residents

If you reside in the European Economic Area or the United Kingdom, you may also have the right to:

  • Object to or restrict certain processing

  • Withdraw consent where processing is based on consent

14. International Data Transfers

Your personal information may be transferred, stored, and processed outside your country of residence. Where required, we rely on approved transfer mechanisms such as Standard Contractual Clauses or equivalent safeguards.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Email: samantha@undyz.com
Mailing Address:
Undyz LLC
5504 Lawhon Canyon Court
Las Vegas, NV 89131
United States

For purposes of applicable data protection laws, Undyz is the data controller of your personal information.